Neo SOUND WAVE App Inquiry Form

This inquiry form is exlusively dedicated to Neo SOUND WAVE app.

Customer support hours: weekdays 11:00 to 12:00 / 13:30 to 18:00 (Japan local time; excluding weekends and public holidays)

• We may not be able to respond to all the inquiries received.
• The inquiries will be responded using "mail" according to the order they are received.
• Please understand that the reply may take a few days depending on the inquiry details.
• Please change your settings so that you can receive the reply from the email domain "plusmember.jp".
• This page is compatible with SSL encryption for the safety of customers' personal information.
• Please refer to the FAQs as they may help you to resolve your inquiry soon.
• VIEW FAQ

Contact Classification*Required	About Electronic Tickets About Login/Authentication About Other App-Related Matters
Performance Date & Venue Name*Required	※Please enter the performance date and time and the performance name.
Ticket Purchase Method*Required	※Please enter purchase method such as priority sale name, standard sale, or trade.
Member ID (Ex: E12345678910)*Required
Name*Required
Cellular Phone Number Receiving Electronic Ticket(s)*Required
Date of Birth (Ex: 19800101)*Required
Address*Required
Email Address*Required
Email Address (Enter Again)*Required
Contact Details*Required